I've just spent two days at Cambridge Judge Business School with Cambridge Spark, starting a three month programme on Leading with AI. Lloyds Banking Group are investing in their leaders to understand what AI really means, not just for technology, but for how we lead, decide and create. I walked in with a point of view. I'm walking out with the same one, but sharper. AI isn't the starting point. The human outcome is. There is a lot of noise right now. Every conference, every

In my role as Experience Design Director and interim Group Brand Director at Lloyds, I’m driven by a relentless curiosity and a desire to...

In a world marked by constant change and innovation, the role of a design leader is one that requires adaptability, vision, and a...